Thyme With Charlie
Purpose of Policy
Thyme With Charlie is committed to protecting your personal information and being transparent about what information we hold about you.
Using personal information allows us to develop a better understanding of my customers’ needs and in turn, provide relevant and timely information about the work that we do.
The purpose of this policy is to give you a clear explanation about how Thyme With Charlie and our subsidiaries gather and use the information we collect from you directly and from third parties.
We use your information in accordance with all applicable laws concerning the protection of personal information.
This policy explains:
- What type of information do we collect?
- How we collect the information
- Why do we collect the information?
- How we store, use, share and disclose that information
- How we communicate with site visitors
- Our use of internet cookies and other tracking tools
- How to withdraw consent
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, phone number, address and email address. Your personal information will be used for the specific reasons stated above only. Information may also be collected with your consent at Tibetan Singing Bowl or Yoga classes.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors’ personal information?
The Thyme With Charlie company is hosted on the WordPress platform. WordPress provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general WordPress applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
Cookies are small pieces of data stored on a site visitor’s browser, usually used to keep track of their movements and actions on a site.
Cookies are implemented in every site built by WordPress. Take a look at the table below to view which cookies WordPress implements on WordPress sites:
How can site visitors’ withdraw their consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to send an email to email@example.com.
Effective from May 2018