Thyme With Charlie™
Terms of Use


Welcome to Thyme With Charlie. We are a values-led business, and as such we foster the following values in our work: intention, loyalty, unity, being in service, development of self & others, open-mindedness, and fun! Our mission is to share skills, build community, and empower everyone to create a reality that aligns with their values, gifts and skills.

These Terms of Use were updated in June 2023.

Please read these conditions carefully before placing an order with Thyme With Charlie. By placing an order with Thyme With Charlie, you signify your agreement to be bound by these conditions.

1. You Accept These Terms

1.1. www.thymewithcharlie.com is a website operated by Thyme With Charlie (“we”). Thyme With Charlie provides website features and other products and services to you when you visit or shop at www.thymewithcharlie.com (the “website”), use Thyme With Charlie products, services, attend Thyme With Charlie private sessions, events, workshops or Thyme With Charlie Sound Healing Academy trainings, or use digital content provided by Thyme With Charlie in connection with any of the foregoing (collectively “Thyme With Charlie Services”).

To contact us, please use the connect page on our website.

1.2. These are the Terms on which we supply our products and services to you. When you use a Thyme With Charlie Service, you may also be subject to the terms, guidelines and conditions applicable to that Thyme With Charlie Service (“Service Terms”). If these Terms of Use are inconsistent with the Service Terms, the Service Terms will apply.

1.3. By using this website, and by purchasing our products and services, you agree that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, please do not use this website. If you use this website on behalf of an entity (such as on behalf of your employer), you agree to these Terms of Use on behalf of that entity and its affiliates and you represent that you have the authority to do so. In such case, “you” and “your” will refer to that entity as well as yourself.

1.4. Please also read our privacy policy and Cookie Policy, which also apply to your use of our website, to understand how we collect and process your personal data.

1.5. We may amend these Terms of Use from time to time. Every time you wish to use our website, please check these Terms of Use to ensure you understand the terms that apply at that time. These Terms of Use were updated in June 2023.

2. Access to this Website

2.1. In order to use this website and/or receive the Thyme With Charlie Services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms of Use as a binding agreement. You agree not to use this website and/or purchase the Thyme With Charlie Services if doing so is prohibited in your country or under any law or regulation applicable to you.

2.2. Whilst we will use all reasonable endeavours to ensure that accessibility of this website and the Thyme With Charlie Services will be uninterrupted and that transmissions will be error-free, due to the nature of the internet, this cannot be guaranteed. Your access to Thyme With Charlie Services may also be occasionally suspended or restricted or withdrawn for business and operational reasons. We will attempt to limit the frequency and duration of any such suspension or restriction. We will not be liable if for any reason our website is unavailable for any reason.

2.3. We may, without prior notice, change the products or services; stop providing the Thyme With Charlie Services or any features of the Thyme With Charlie Services we offer; or create limits for the Thyme With Charlie Services. We may permanently or temporarily terminate or suspend access to the Thyme With Charlie Services without notice and liability for any reason, or for no reason.

2.4. Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all these third party websites and we do not assume any responsibility or liability for the actions, products, and content of affiliates or any other third parties. You should carefully review their privacy statements and other conditions of use.

2.5. Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

2.6. You can link to our website (www.thymewithcharlie.com), provided it is in a way that is fair and legal and does not damage Thyme With Charlie’s reputation or take advantage of it. You agree not to establish a link in a way that suggests any form of Thyme With Charlie’s association, approval or endorsement where none exists. You must not establish a link to this website on a website that is not owned by you.

2.7. This website must not be framed on any other website, nor will you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.

2.8. The website you wish to link must comply with the content standards set out in the Acceptable Use section below. Please contact us via the connect page on this website if you would like to link to or make use of any content on this website other than that set out above.

3. Ownership of Intellectual Property

3.1. All content included in or made available through any Thyme With Charlie Service, such as software, images, text, button icons, graphics, logos, patents, trademarks, service marks and names, copyrights, photographs, audio, videos, music, digital downloads, page headers, scripts, data compilations and any such Intellectual Property Rights is the property of Thyme With Charlie or its content suppliers and is protected by copyright laws around the world. All such rights are reserved.

3.2. You must not use, reproduce, retransmit, copy, photocopy, sell, license, rent, modify, distribute, disseminate, publicly display, publicly perform, publish, broadcast or circulate, adapt, edit or create derivative works from any part of the content on our website (including course materials) without obtaining a licence to do so from us or our licensors.  

3.3. Subject to your compliance with these Terms of Use and applicable Service Terms and your payment of any applicable fees, Thyme With Charlie provides you with a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Thyme With Charlie Services. This licence does not include: i) any resale or commercial use of any Thyme With Charlie Services or its contents or any similar content which copies in whole or in part, any of the Thyme With Charlie Services or its contents; ii) any collection and use of any product listings, descriptions, or prices; any derivative use of any Thyme With Charlie Services or its contents (including course materials); iii) any downloading or copying or any account information for the benefit of another merchant; or iv) any use of data mining, robots, or similar data gathering and extraction tools.

3.4. All rights not expressly granted to you in these Terms of Use or any Service Terms are reserved and retained by Thyme With Charlie or its licensors. No Thyme With Charlie Service, nor any part of Thyme With Charlie Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Thyme With Charlie without our express written consent. You may not use any meta tags or any other “hidden text” utilising Thyme With Charlie’s names or trademarks without our express written consent.

3.5. You may not misuse the Thyme With Charlie Services and content. You may use the Thyme With Charlie Services only as permitted by law. The licences granted by Thyme With Charlie terminate if you do not comply with these Terms of Use or any Service Terms.

3.6. We will only use your personal information as set out in our privacy policy. Any other information or material you share with us will be considered non-confidential and non-proprietary. You retain your ownership rights in your content, but you grant to us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

4. Your Account

4.1. You may need your own Thyme With Charlie account to use certain Thyme With Charlie Services. If you use any Thyme With Charlie Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account and password. You should take all necessary steps to ensure that the password is kept confidential and secure. You are also responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided.

4.2. You must not use any Thyme With Charlie Services: (i) in any way that causes, or is likely to cause, any Thyme With Charlie Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

4.3. We reserve the right to refuse any Thyme With Charlie Services or terminate accounts if your behaviour gives us justified reason to do so. This will in particular be the case if you are in breach of applicable laws, applicable contractual provisions, our guidelines or our policies provided to you.

5. Other Business and Thyme With Charlie’s Role

5.1. We may collaborate with companies, brands and individuals in some of the content, information and materials shared on our website. Where we are provided with any monetary or non-monetary benefit in return for promoting or featuring content about a company, brand, individual, product or service, we will make this clear in the materials.

5.2. We may engage companies, brands and individuals to deliver Thyme With Charlie Services (such as approved Thyme With Charlie instructors in the delivery of Thyme With Charlie Sound Healing Academy trainings). We are selective about the companies, brands and individuals we choose to promote and collaborate with in the delivery of Thyme With Charlie Services. We will do so only when there is clear alignment with our values, when we are satisfied such companies, brands and individuals meet our standards and will provide value to those visiting our website.

5.3. We may provide links to the websites of such affiliated companies, brands and individuals from time to time. Whilst we ensure we are satisfied that such companies, brands and individuals meet our standards before they deliver any Thyme With Charlie Services, we are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these companies, brands or individuals in relation to any products or services they may offer or the content of their websites. Thyme With Charlie does not assume any responsibility or liability for the actions, products, and content of affiliates or any other third parties. You should carefully review their privacy statements and other conditions of use before placing an order with such companies, brands and individuals.

5.4. You will not incur any extra or additional fees or charges by clicking on an affiliate link on our website, making any purchases on the affiliate website using our affiliate link, or placing an order for any affiliate products or services on this website. We may share your information related to transactions made on our website with that affiliate.

5.5. The contract formed at the completion of a sale for any affiliate products and services, whether on this website or on an affiliate website, is solely between you and the affiliate. Thyme With Charlie is not a party to this contract nor assumes any responsibility arising out of or in connection with it nor is it the affiliate’s agent. The affiliate is responsible for the sale of the products and services and for dealing with any of your claims or any other issues arising out of or in connection with the contract between you and the affiliate.

6. User-Generated Content is Not Approved by Us

6.1. Our website may include information and materials uploaded by other users of the website, including to bulletin boards, chat rooms or blog posts. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.

6.2. We will not be responsible or liable for any of your actions or inactions, or the results of any of your actions or inactions, based on information or materials uploaded by other users of our website.

6.3. If you wish to complain about information and materials uploaded by other users, please contact us via the connect page on our website.

7. Our Liability

7.1. Thyme With Charlie will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, sales, business, revenue, business interruption, anticipated savings, loss of business opportunities, goodwill or reputation), or (iii) any loss or damage arising under or in connection with use of, or inability to use, our website, or use of or reliance on any content displayed on our website, or (iv) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Thyme With Charlie Services.

7.2. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.

7.3. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have items sent or services provided within a reasonable time or to receive a refund if Thyme With Charlie Services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

7.4. Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

8. Updating Content to Our Website

8.1. You must comply with the content standards set out in our Acceptable Use section below when you make use of a feature that allows you to upload content to our website or to make contact with other users of our website.

8.2. You warrant that any such contribution complies with those standards, and you will be liable to us and indemnify us for any breach of that warranty.

8.3. Any content you upload to our website will be considered non-confidential. You retain your ownership rights in your content, but you grant to us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

8.4. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.

8.5. We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use section below.

8.6. You are solely responsible for securing and backing up your content.

9. Viruses

9.1. We do not guarantee this website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access this website. You should use your own virus protection software.

9.2. You agree not to misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. Breaching this provision is a criminal offence; any such breach will be reported to the relevant authorities and we will cooperate with those authorities by disclosing your identity to them. Your right to use this website will immediately cease in the event of such a breach.

10. Acceptable Use

10.1. The following content standards apply when you upload content to this website, make contact with other users on this website, link to this website, or interact with this website in any other way.

10.2. Prohibited Uses: You agree to use this website only for lawful purposes. You must not use this website: in any way that breaches any applicable local, national or international law or regulation, or that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; for the purpose of harming or attempting to harm minors in any way; to send, knowingly receive, upload, download, use or re-use any material which does not comply with the below content standards; to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (“spam”), or to knowingly transmit any data, sending or upload any material that contains viruses, Trojan horses, worms or any other harmful programme or similar computer code designed to adversely affect the operation of any computer software or hardware.  You must not access without authority, interfere with, damage or disrupt any part of this website, any equipment or network on which this website is stored, any software used in the provision of this website, or any equipment or network or software owned or used by any third party.

10.3. Interactive Tools: We may from time to time provide interactive tools on this website, including but not limited to chat rooms, bulletin boards, blog posts (together, “interactive tools”). We are under no obligation to oversee, monitor or moderate any interactive tool we provide on this website, and whether the tool is moderated or not we expressly exclude our liability for any loss or damage arising from the use of any interactive tool by a user in contravention of our content standards.

10.4. Content standards:

  • Any and all material you contribute to this website is subject to these content standards (“contribution”), and to any interactive tools associated with it. You agree to comply with these content standards in spirit as well as to the letter; they apply to each part of any contribution as well as to its whole. We will determine, in our absolute discretion, whether a contribution is in breach of these content standards.
  • A contribution must be accurate (where it states facts), be genuinely held (where it states opinions), and comply with the applicable law in England and Wales and in any country from which it is posted.
  • You agree a contribution will not: be defamatory of any person; be obscene, offensive, hateful or inflammatory; promote sexually explicit material; promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any other person’s copyright, design right, database right, trademark or other intellectual property right; be likely to deceive any person; breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence; promote any illegal activity; be in contempt of court; be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; be likely to harass, upset, embarrass, alarm or annoy any other person; impersonate another person, or misrepresent your identity or affiliation with any person; give the impression the contribution emanates from Thyme With Charlie where it is not the case; advocate, promote, incite any party to commit, or assist in any unlawful or criminal act; contain any advertising or promote any services or website links to other website.

10.5. Breach of this Acceptable Use section:

  • We may take action we feel appropriate when we consider there has been a breach of this Acceptable Use section.
  • Failure to comply with this Acceptable Use section represents a material breach of these Terms of Use, and may result in Thyme With Charlie taking any or all of the following actions: immediate, temporary or permanent withdrawal of your rights to use this website, or removal of any contribution uploaded by you to this website; issue a warning to you; take legal action against you, including, without limitation for reimbursement of all costs on an indemnity basis (including, but not limited to reasonable administrative and legal costs) resulting from the breach; disclosure of information to authorities we deem is reasonably necessary or required by law.
  • We exclude our liability for all action we may take in response to breaches of this Acceptable Use section and these Terms of Use. The actions we may take are not limited to those described above, and we may take any other action we feel is reasonably appropriate.

11. Changes

11.1. We reserve the right to make any changes to any Thyme With Charlie Services, policies, terms and conditions including these Terms of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Terms of Use in force at the time that you use Thyme With Charlie Services or visit this website.

11.2. If any of these Terms of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

12. Waiver

12.1. If you breach these Terms of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms of Use.

13. Legal disputes

13.1. We try to provide clear rules and guidelines so that we can limit or hopefully avoid disputes between you and Thyme With Charlie. However, if a dispute arises between you and us, we strongly encourage you to first contact us directly via our connect page on this website to seek a resolution.

13.2. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

If you are a Consumer

13.2. Any claim, dispute or matter arising under or in connection with these Terms of Use will be governed and construed in all respects by the laws of England and Wales. You and Thyme With Charlie both agree to submit to the non-exclusive jurisdiction of the English courts.

If you are a Business

13.4. These terms are governed by and construed in accordance with English law and we both agree to the exclusive jurisdiction of the courts of England and Wales.


You can contact us via our connect page on this website.

Updated June 2023